Background:
Within the fast-paced realm of biotech, the need for structured program management is paramount. A series C biotech firm, striving for this structured approach, envisioned the creation of a Program Management Office (PMO). Without a pre-existing structure, the challenge wasn't just about creating a PMO; it was ensuring seamless transition and continued business functionality. ASO took the mantle, serving not just as a guide but as an active participant in the company's evolution.
Approach: ASO’s multifaceted, hands-on approach set the tone:
- Goal Alignment: Collaborative sessions ensured the PMO’s objectives were in sync with the company's larger strategic framework.
- Executive Onboarding: Procuring pivotal executive backing ensured streamlined resources and support for the PMO's inception and growth.
- Defining PMO Charter: This phase involved shaping the PMO's mission, vision, scope, KPIs, and budget, establishing clear directives.
- Maturity Model Development: An envisaged PMO maturity model was designed to ensure adaptive growth over time.
- Staged Implementation: Recognizing the criticality of uninterrupted business operations, ASO strategically integrated the PMO in stages.
- Active Leadership: ASO didn’t just strategize; they were on the ground, with their personnel serving as interim team leaders for project teams. This ensured cohesion and effective management until a fully-staffed PMO was operational.
- Recruitment Strategy: Tapping into ASO’s vast professional connections, the company onboarded top-tier PM staff, infusing expertise into the nascent structure.
Outcomes:
- Fluid Establishment: Within 9 months, the company not only had a PMO but ensured no business process was hampered, thanks to ASO's interim leadership.
- Robust Infrastructure: The PMO was built on firm foundational systems, poised for operational excellence.
- Best Practices Integration: Embracing industry best practices from the get-go, the PMO was positioned as a beacon of operational excellence.
- Dynamic Team Composition: Through ASO's diligent recruitment drives, the company housed a vibrant, skilled cohort of project managers, ready to steer the company’s project endeavors.
Conclusion
The biotech firm's PMO journey was transformative, providing the necessary infrastructure for growth. ASO ensured a smooth transition by providing active leadership and support throughout the design, build, and implementation phases which set the stage for sustained operational success.